Privacy policy
Last updated: December 27, 2025
Novaloot operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Novaloot is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified.
Depending on how you interact with the Services, we may collect or process the following categories of personal information:
Contact details (name, address, billing address, shipping address, phone number, email)
Financial information (payment card details, transaction information, payment confirmations)
Account information (username, password, preferences, settings)
Transaction information (items viewed, added to cart, purchased, returned, exchanged, or canceled)
Communications with us (customer support inquiries and correspondence)
Device information (IP address, browser type, device identifiers)
Usage information (how and when you interact with the Services)
Personal Information Sources
We may collect personal information from the following sources:
Directly from you when you create an account, make a purchase, or contact us
Automatically through the Services via cookies and similar technologies
From service providers that support our business operations
From partners or other third parties as permitted by law
How We Use Your Personal Information
We may use your personal information to:
Provide, Tailor, and Improve the Services
To process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns, send account notifications, enable reviews, and personalize your shopping experience.
Marketing and Advertising
To send promotional communications and display advertisements based on your interactions with the Services.
Security and Fraud Prevention
To authenticate accounts, secure transactions, detect fraudulent or malicious activity, and protect users and the Services.
Communicating with You
To provide customer support and maintain our relationship with you.
Legal Reasons
To comply with laws, respond to legal requests, enforce policies, and protect our rights and users.
How We Disclose Personal Information
We may disclose personal information:
With Shopify, vendors, and service providers who perform services on our behalf
With marketing and advertising partners in accordance with their privacy policies
When you direct or consent to disclosure
With affiliates
In connection with business transactions or legal obligations
Relationship with Shopify
The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve them. Information may be transferred to Shopify and third parties located outside your country of residence.
Shopify may process personal information collected from your interactions with Novaloot and other merchants to provide enhanced features. In these cases, Shopify is responsible for responding to requests related to that data. You can learn more at Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.
Third-Party Websites and Links
The Services may contain links to third-party websites. We are not responsible for their privacy practices, security, or content. Accessing third-party sites is at your own risk.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided personal information, please contact us to request deletion.
Security and Retention of Your Information
No security system is perfect, and we cannot guarantee absolute security. We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce policies.
Your Rights and Choices
Depending on your location, you may have rights including:
Right to access or know your personal information
Right to delete personal information
Right to correct inaccurate information
Right to data portability
Right to opt out of sale or sharing for targeted advertising
You may also manage marketing communications by unsubscribing from emails.
Residents of the UK and EEA may also have rights to object to processing, restrict processing, and withdraw consent.
Requests can be made using the contact information below. Identity verification may be required.
Complaints
If you have concerns about our data practices, contact us below. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside your country. Where required, we rely on approved transfer mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
📧 chums-mister.3k@icloud.com
For the purposes of applicable data protection laws, Novaloot is the data controller of your personal information.